FAQ
Q: How long does the popcorn stay fresh?
A: Our popcorn, made with natural ingredients and no preservatives, can stay fresh for up to 3wks when stored in an airtight container. For best results, keep it away from direct sunlight, moisture, or heat.
Tip: If you prefer your popcorn warm or want to refresh it, place it in the oven at 175°F for 5-10 minutes. Be sure to stir the popcorn every 3 minutes to avoid burning. Enjoy that fresh, warm popcorn experience!
Q: Do you offer any vegan treats?
A: Yes! Many of our popcorn flavors are vegan, and some are even gluten-free. Be sure to check each product description for specific details.
However, please note that our cookies, brownies, fudge, cocoa bombs, and chocolate spoons are not currently vegan.
Good news! We’re working on developing vegan versions of these treats and hope to offer them soon!
Q: Do you make custom treat bags for parties or events?
A: Yes, we offer fully customizable treat bags for all occasions! To discuss your specific needs, please email us at LuxuryComfortTreats@gmail.com. We kindly ask that custom orders be placed at least 3 weeks prior to your event to ensure availability. Due to high demand, we are typically unable to accommodate last-minute requests, so please reach out early to secure your order!
Q: Can I order a sample size of popcorn?
A: Unfortunately, we no longer offer individual sample-sized popcorn bags for online purchases.
Q: How long will it take to receive my order?
A: All treats are made fresh to order. Due to the high volume of orders, our processing times are typically **3-5 business days** for smaller orders and **4-10 business days** for larger ones. Once your order is processed, shipping usually takes **2-7 business days**, depending on your location. For faster delivery, express mail options are also available.
**IMPORTANT ADDITIONAL SHIPPING INFORMATION:**
Please be aware that once your package has shipped and you have received your tracking number, any issues such as damage, lost packages, delivery delays, or other postal problems must be addressed directly with USPS. Unfortunately, we cannot take responsibility for any postal service errors and will not provide free replacements for these issues.
To ensure a smooth delivery process, please double-check that you have entered the correct shipping address, including proper spelling and any apartment or unit numbers. We cannot be held accountable for any mistakes made by customers, such as incorrect addresses or ordering the wrong items. Customers will be responsible for any reordering and reshipping costs incurred due to these errors.
As a small business, we do not have the capacity to cover losses that are not caused by our team at Luxury Comfort Treats.
Thank you for your understanding and support!
Allergy Information:
My products are produced on equipment shared with peanuts